TERMS AND CONDITIONS
This rental terms and conditions is applied to www.makatavillaphuket.com operated by Inspiring Properties Limited trading as inspiringvillas.com “Inspiring Villas”
Booking a Property is very different from booking a regular hotel room, please read the following conditions carefully.
ARRIVAL & DEPARTURE TIMES
Unless agreed otherwise by the Lessor, check in time is 3:00pm and check out time is 12 noon.
Early arrival or late departure will depend upon availability of the villa. The early check in fee is 50% of nightly booked rate from 10 am onwards and this includes our chef to prepare lunch. The late check out fee is also 50% of nightly booked rate until 6 pm. After 6:00pm, the full daily rate is applicable.
Only the number of persons stipulated in the Rental Agreement may reside at the property as guests. Registered guests cannot exceed the number of guests provided at the time of booking by the lessee. Should the Lessor or the Lessor Representative find that the number of people staying at the property exceeds the number of registered guests, the Lessor or the Lessor Representative may, at his or her absolute discretion, ask the extra person or persons to either pay the applicable additional charge as per the published rate or to vacate the property forth with. The cost for unregistered guests is US $300.00 per person per night. Extra mattresses can also be provided for additional guests by prior arrangement at the villa. This will incur an additional cost of US $50.00 per single mattress per day.
No pets are allowed on the entire property.
The cost of electricity, Wireless Internet, mains water, cleaning and garden supplies, and local taxes are included in rental rates. Only provisioning costs plus 20% surcharged of shopping bill will be the Guest’s responsibility. Gratuities for household staff are encouraged and normal, but are left entirely to the Guest’s discretion.
There is a minimum 3 days stay requirement for most of the year. During peak seasons (Christmas & New Year), the minimum stay is from 7 to 10 days. For holidays such as Easter and Chinese New Year, the minimum stay is 5 days. This may not be applicable to some villas.
STAFF AT THE VILLAS
The service of some staff is included at the villa. Additional services such as those of babysitters and/or drivers can be sourced in advance or on site upon request. Although such services cannot be guaranteed and will depend on availability, the Villa Concierge will do their best to find suitable arrangements. Under NO circumstances can staff at the Villa be asked to look after any minors staying at the Villa. The Lessee shall allow staff, pool maintenance and gardeners reasonable access to the Villa and the grounds for the purpose of maintaining the Villa and the grounds, pool and property.
FOOD AND BEVERAGE
All food and beverage items purchased on behalf of guests will be charged to guests at cost plus 20%. The 20% surcharge covers cooking gas, transportation and all costs incurred from cooking and kitchen-related expenses.
LINEN & TOWELS
Linen and towels are provided at the Villa. We have adopted a "Save the Planet" eco-policy, so the linens are changed every four (4) days, or as deemed necessary. If more frequent changes are required, there may be extra charges. Towels will be replaced when they are placed in the towel basket.
All interior furnishings and furniture must remain inside the villa, and only exterior furnishings and designated outdoor furniture may be used for external purposes.
Rates exclude airport pick up and return. Taxis and airport transfers can be arranged through the Villa Concierge. Local taxis can be arranged by the Villa Concierge or the Villa Manager.
Smoking is not permitted within the villa. Smoking is permissible outside in the grounds. If signs of smoking are found a $ 500 cleaning fee will be charged. Smoking is a breach of the rentals contract and can lead to the cancellation of the booking with no compensation.
A personal safe is provided in all bedrooms, it is strongly recommended that it be used to store valuable items such as passports, cash, traveller’s cheques, mobile phones, cameras, etc. Any valuables left at the property are the guests’ sole responsibility and neither the Lessor nor the staff can be held responsible for any loss of, or damage to, personal property.